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Questions and answers about COVID-19

December 01, 2021

COVID-19 travel cancellation insurance

Valid from December 1st, 2021 to April 30th, 2022

Carefree package for hotel guests with direct bookings

Our travel cancellation insurance protects you against high cancellation costs if you cannot start your vacation as planned. In the current situation in particular, it is all the more important to plan a trip properly. For an additional 3% of the package price, you are protected until the day of arrival and can cancel your booked stay at Hotel Concordia, which you have made directly or via our booking platform (Simple Booking), at any time and free of charge. Hotel Edelweiss Davos AG (Hotel Concordia) protects you from the consequences of any of the following unplanned events, so that you can enjoy your trip carefree:

1. Officially ordered closure: If there is a new lockdown and an associated official closure, you can cancel your stay at any time free of charge.

2. COVID-19 illness: In the event of a Covid-19 illness or ordered quarantine, a free cancellation is possible at any time. However, a medical certificate with the Covid-19 test must be sent within 24 hours by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by letter to the following address: Hotel Concordia, Promenade 124, 7260 Davos Dorf. We also need a quarantine certificate from the doctor or the authorities.

3. Border to Switzerland closed and quarantine on entry or in the home country: People who arrive from abroad and cannot enter due to the official closure of the borders and / or are on the BAG list can cancel their stay free of charge. This also applies to all travelers who have to go into quarantine when entering or leaving the country.

Please note that we can only take into account your actual country of origin, in which you have your permanent residence. If, for private or business reasons, you are in a country that is not your country of origin and you are therefore unable to travel to Switzerland, the costs of cancellation of your stay will be calculated in accordance with our official cancellation conditions or the conditions mentioned on our online platforms.

The insurance must be taken out at the time of booking in order to receive full coverage. A later Covid-19 travel cancellation insurance directly through Hotel Edelweiss Davos AG is unfortunately no longer available and we recommend that you take out a corresponding insurance privately. Please note that the insurance benefit for the hotel booking will automatically be charged to your saved credit card in the event of a cancellation.All guests who take part in their stay can conveniently pay the additional insurance amount of 3% on site with the hotel bill.